How to adapt your digital forms to meet the Accessibility Act

Design of a digital form with accessibility features highlighted. The layout shows a mobile-friendly form with clear sections. On the left side, there are accessibility-related HTML tags (<form>, <h1>, <button>). The right side displays form components and design elements including an accessibility icon, typography samples, and responsive design indicators.

 

Digitala formulär kan vara den avgörande faktorn för effektiv datainsamling och kundengagemang. Det Europeiska tillgänglighetsdirektivet (EAA), som börjar gälla den 28 juni 2025 för nya tjänster, ställer krav på digital tillgänglighet för många produkter och tjänster. Detta innebär en betydande förändring som berör många organisationer och företag, och det är viktigt att förstå kraven och förbereda sig för att följa dem.

Vad är EAA?

Det Europeiska tillgänglighetsdirektivet (EAA) är ett EU-direktiv som syftar till att säkerställa att digitala tjänster och produkter är tillgängliga för alla. Direktivet omfattar ett brett spektrum av digitala tjänster, inklusive e-handel, banktjänster och digitala formulär. Målet är att skapa en inkluderande digital miljö där alla användare kan använda tjänsterna fullt ut.

För att uppfylla kraven i EAA behöver företag och organisationer implementera tillgänglighetsstandarden EN 301 549, som inkluderar WCAG 2.1 nivå AA. Detta innebär specifika tekniska och designrelaterade åtgärder för att förbättra tillgängligheten.

form with accessibility features highlighted. Showing that the contrast requirements for labels and buttons are met, form field are accessible and click areas are large and clear.

Accessibility in Sweet Forms

Sweet adheres to WCAG 2.2 Level AA to ensure that all users can access digital forms. Here are the key accessibility features:

  • Navigation and Screen Reader Support: Full keyboard navigation and optimized for screen readers
  • User-Friendly Form Fields: Large clickable areas and clear labels
  • Flexible Text Management: Adjustable text size and high contrast
  • Smart Error Handling: Clear error messages and real-time validation
  • Responsive Design: Excellent readability and usability across all devices
A blue book titled 'A11y guidelines for form builders' by Sweet, shown both closed and open to display dark pages with accessibility guidelines. The book is presented on a light gray background.

User-Friendly Design Principles

Accessible forms are characterized by clarity, simplicity, and structure. A well-thought-out design provides users with control and confidence throughout the process. Sweet Forms is built on modern design principles to ensure a secure and efficient experience through:

  • Clear Structure: Logical grouping of information and consistent navigation give users control
  • Custom Visual Identity: Forms that match your brand’s visual profile with fonts, colors, and logos
  • Minimized Errors: Smart pre-filled information and real-time validation
  • User Control: Options to review, edit, and confirm information before submission

To make creating accessible forms easier, we’ve compiled our guidelines in a guide included with the upcoming release. It provides practical examples and principles for structure, navigation, and content, helping you create forms that comply with WCAG 2.2 Level AA.

Practical Tips for Implementation

Automate Data Collection:

    • Predefined Rules: Set rules to automate data collection processes, reducing manual effort and ensuring accuracy.
    • Automated Actions: Implement actions triggered by user input to improve efficiency.

Integrate External Data Sources:

      • Streamlined Processes: Utilize data from existing systems to pre-fill forms, reducing the time users spend on input.
      • Minimize Errors: Integration with external data sources decreases the risk of incorrect entries and ensures data accuracy.

 

Regular Updates and Adjustments:

        • User Feedback: Collect feedback to identify areas for improvement and make necessary adjustments. Analyze drop-off points in user processes to identify potential obstacles.
        • Ongoing Updates: Regularly review and update forms to ensure they are current and meet the latest accessibility standards.

Features of Sweet Forms

Sweet Forms is designed for easy creation and management of digital forms, requiring no programming skills. Features like digital signatures, pre-filled information, and content validation ensure data collection is secure, efficient, and user-friendly. Automate the entire process, from collection to processing, to save time and resources while enhancing the customer experience.

Security Aspects

Security is a key focus when handling digital forms. Sweet Forms offers digital signatures and authentication to protect information and ensure it is accessible only to authorized individuals. Integration with trusted partners guarantees secure data management in compliance with legal regulations.

By following these best practices and leveraging the advanced features of Sweet Forms, you can ensure your data collection is secure, efficient, and user-friendly for everyone. Ready to embrace the future of digitalization with us? Learn more about Sweet Forms.

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