Sweet CRM

Where all the pieces come together

Sweet CRM

Allow us to make an educated guess. We think that when your business first started out, it was with an idea that you knew would make a difference. We’re also guessing that it did, and since your business started growing, other issues came about?

That’s why we’re here. We provide you with Sweet CRM to manage all your daily work for sales, servive and marketing in a userfriendly platform – as automated as you like. All to give you more time to care for what matters the most.

Sweet CRM on a piedestal
Sweet CRM


At Sweet, we understand the importance of organizing your sales activities. Our CRM empowers you to structure your processes efficiently, leading to enhanced productivity and increased revenue. We provide you with intuitive solutions with workflows that are easy to follow and easy to automate, ensuring you’re one step ahead.

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Get your leads together

Connect your lead sources and nurture them in one place in a
rule-based manner

Management made easy

Follow up on your team and stay updated by switching from details to overviews

Automate your sales

Be one step ahead and plan and schedule your sales interactions

Always at your service

Stay connected, even when you’re on the go with a web-based solution

Sales automation for less administration

In today’s fast-paced business world, optimizing your sales process is crucial for success. Automating your sales workflow can be a game-changer, allowing you to proactively streamline operations, boost efficiency, and take your business to new heights. With the power of automation, you can create a plan, establish rules, and put them into action, freeing yourself from the burden of manual communication and administrative tasks.

Read more about automation

Ahlsell increase sales efficiency with Sweet CRM

One of Sweden’s biggest sales organization has over 2000 sales people using Sweet CRM for sales management, read about the success factors of higher performance.

Go to Ahlsells customer case


Sweet understands the significance of exceptional customer service, and we’re here to lighten your load. By consolidating all the essential information in one place, we simplify the process of advancing your support or service. Whether it’s planned activities or unforeseen issues, we support you every step of the way. We will help you help your customers. With our expertise, we recognize that effective communication is the key to success. Let us empower you to deliver exceptional customer experiences with ease.

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Communication made smooth

Easily engage with your team, clients, and partners in a secure way

Collaboration and assignment

Divide the workload, automatically first, and case by case when needed

360° view of the customer

Our platform empowers you with a 360° perspective of the customer

Provide proactive service

Get signals, or create smart rules so you can act before issues arises

Automate your service

Automation is a key feature of our case management platform that brings numerous benefits to organizations. By automating service and case management processes, businesses can eliminate manual, time-consuming tasks and reduce the risk of errors. This saves valuable time and resources, allowing employees to focus on more strategic and value-added activities.

Read more about automation

Falu energi och vatten logo

Falu Energi & Vatten saves time and effort using Sweet

By using Sweet’s case management Falu Vatten & Energi is saving clicks and shortening the time of managing a case – a valuable increase of efficiency.

Go to Falu Energi & Vattens customer case
Sweet CRM for marketing


Marketing through the customer life cycle.

Sweet marketing platform is a powerful marketing automation solution designed to revolutionize the way you manage your marketing. With advanced features and seamless integration between your CRM, automation engine, and email marketing solution, it enables you to optimize your strategies, nurture leads, plan campaigns, and drive exceptional results. Your sweet spot is closer than you think.

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Lead generation and nurturing

Attract and communicate with your leads – streamlined and automated

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Onboard easily

Welcome your customer and start an automated customer journey

Engage frequently

Plan and schedule your interactions based on customer behavior

Segment your customers

Find the right target group using our advanced selection

Boost email marketing with powerful integrations

Integrate with leading email marketing providers for targeted campaigns using email or SMS communication. Automate personalized email sequences triggered by user actions or time-based events. Deliver the right message to the right people at the right time, boosting engagement and conversions. Unleash the full potential of your email marketing today.

Read more about our integrations

Sweet marketing form flow

Skistar automated their marketing

By automating some processes and their marketing, Skistar has decreased manual tasks by 20 % and increased productivity by 50 %.

Go to Skistars customer case

Your Sweet Spot
Is Closer Than You Think

Stuck in something that needs to get unstuck right now? No worries — our solutions are ready to be implemented right away.