SPP
SPP has streamlined processes within customer knowledge (KYC) and insurance agreements with Sweet Forms. Integration with SPP's systems through Sweet Automation enables smooth data transfer, reducing lead times and increasing efficiency. This also contributes to increased automation and reduced environmental impact.
Effekt
Challenges
SPP faced challenges with their traditional form management, which typically required numerous complementary information, resulting in lead time that affected both customers and employees. SPP wanted to simplify and streamline these workflows. There was a need for more uniform data flows to collect and use information more efficiently. In addition, there was a desire to reduce the use of paper forms to further minimize environmental impact.
Solution
Together, we identified an opportunity to streamline and simplify SPP’s work processes. Through collaboration with Sweet, SPP has successfully addressed these challenges with our digital forms, which are customized to SPP’s visual identity, enhancing user experience and reducing the need for complementary information through smart validations and mandatory fields.
SPP has streamlined processes within customer knowledge (KYC) and insurance agreements with Sweet Forms. The integration with SPP’s systems through Sweet Automation enables smooth data transfer, reducing lead times and increasing efficiency. This also contributes to increased automation and reduced environmental impact.
A key feature of Sweet Forms is the ability for SPP to create and edit forms themselves, promoting a more efficient way of working. SPP confirms that this collaboration and digitalization have been crucial to meeting today’s demands and expectations, underscoring the importance of Sweet Forms as a valuable partner in digital transformation.
The future
We at Sweet look forward to continuing our collaboration with SPP and furthering their digital journey. Together, we will continue to digitalize to create a future where work processes are smooth, efficient and tailored to the high demands of today’s digital world.
In collaboration with us at Sweet, SPP is moving away from the old limitations of physical forms and into an era of digital transformation. The future for SPP is filled with digitalization and automation, leading to constant renewal of their business processes while adhering to their core values of quality, efficiency, and environmental consideration.
We at Sweet are proud to assist SPP through their digital transformation. With Sweet Forms, SPP can smoothly transition to digital form management and say goodbye to old paper forms. Our collaborative journey with SPP is far from over, and we look forward to continuing to optimize their work methods.
Jenny Sjövall
Head of Digital Operations, SPP
About SPP
SPP is part of the Norwegian Storebrand group and is a prominent player in savings and insurance services in the Nordic region, including occupational pensions. SPP’s commitment to digital improvement is reflected in their role as a key player in digital transformation and modernization of work processes within the insurance industry, a sector traditionally reliant on many paper-based forms.
