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Customer Processes

“By empowering businesses with software to automate and digitize customer processes,
we help create smarter and more productive organizations.”

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Sweet One

CRM

We collect all your customer info in one place – One. Easy to use on all devices for sales, service, and marketing

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Digital Customer

Automation

Create your own digital customer processes with Sweet Digital Customer. Use digital forms and our automation solution.

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15%

New customers

40%

Decreased internal lead times

82%

Increased service revenue

Our customer cases

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CRM Platform for Sales, Customer Service & Marketing

Customer Onboarding

Online Service Process

Customer Compliance Process

Digital Lead
Management

Customer & Product Life Cycle

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Success Stories

Sweet Systems had several big reference customers, for example SEB and Volvo and they clearly proved a will to develop their system according to our requirements. Since they work with developing CRM-systems we have been able to get professional coaching and support throughout the entire time
Marcus Doverhjelm Business Support Manager, Ahlsell
Sweet is a very flexible tool and together with the supplier’s service level, it provides a very good value offer for both small and large businesses
Viktor Olsbo Innovation Lead Insight, Volvofinans

News

Catch up on the latest from Sweet
Borlänge energi

Borlänge Energi is live on Sweet!

The local energy-company in Borlänge, Borlänge Energi, offer the local market infrastructure services within district-heating, electrical grid, and waste-management. Beyond production...

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Thangavel Vaiyapuri

Meet our DevOps engineer Thangavel

Thangavel Vaiyapuri is a highly valued DevOps engineer and a real sweetie! We had a chat about his time at…

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We welcome Erik Lind as new Head of Product and Delivery at Sweet Systems

Erik Lind has been appointed Head of Product and Delivery at Sweet Systems since March 8th. Erik has a wealth of experience within...

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