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Customer Processes

“By empowering businesses with software to automate and digitize customer processes,
we help create smarter and more productive organizations.”

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Sweet One

CRM

We collect all your customer info in one place – One. Easy to use on all devices for sales, service, and marketing

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Digital Customer

Automation

Create your own digital customer processes with Sweet Digital Customer. Use digital forms and our automation solution.

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15%

New customers

40%

Decreased internal lead times

82%

Increased service revenue

Our customer cases

We got your back

CRM Platform for Sales, Customer Service & Marketing

Customer Onboarding

Online Service Process

Customer Compliance Process

Digital Lead
Management

Customer & Product Life Cycle

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Success Stories

Sweet Systems had several big reference customers, for example SEB and Volvo and they clearly proved a will to develop their system according to our requirements. Since they work with developing CRM-systems we have been able to get professional coaching and support throughout the entire time
Marcus Doverhjelm Business Support Manager, Ahlsell
Sweet is a very flexible tool and together with the supplier’s service level, it provides a very good value offer for both small and large businesses
Viktor Olsbo Innovation Lead Insight, Volvofinans

News

Catch up on the latest from Sweet

Vi välkomnar Erik Lind som ny utvecklingschef på Sweet Systems

Erik Lind är sedan den 8e mars 2022 utsedd till ny utvecklingschef på Sweet Systems. Erik har en lång erfarenhet…

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Movestic och Sweet Systems inleder samarbete

Sweet Systems har tecknat avtal med Movestic vad gäller systemstöd för effektivisering inom kundservice. Movestic är ett pensionsbolag verksamt inom…

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Folksam och Sweet Systems inleder samarbete

Sweet Systems har tecknat avtal med Folksam vad gäller systemstöd för att digitalisera och automatisera processer för olika målgrupper. Avtalet…

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