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Customer Processes

“By empowering businesses with software to automate and digitize customer processes,
we help create smarter and more productive organizations.”

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Sweet One

CRM

We collect all your customer info in one place – One. Easy to use on all devices for sales, service, and marketing

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Digital Customer

Automation

Create your own digital customer processes with Sweet Digital Customer. Use digital forms and our automation solution.

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15%

New customers

40%

Decreased internal lead times

82%

Increased service revenue

Our customer cases

We got your back

CRM Platform for Sales, Customer Service & Marketing

Customer Onboarding

Online Service Process

Customer Compliance Process

Digital Lead
Management

Customer & Product Life Cycle

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Success Stories

Sweet Systems had several big reference customers, for example SEB and Volvo and they clearly proved a will to develop their system according to our requirements. Since they work with developing CRM-systems we have been able to get professional coaching and support throughout the entire time
Marcus Doverhjelm Business Support Manager, Ahlsell
Sweet is a very flexible tool and together with the supplier’s service level, it provides a very good value offer for both small and large businesses
Viktor Olsbo Innovation Lead Insight, Volvofinans

News

Catch up on the latest from Sweet

We welcome Erik Lind as new Head of Product and Delivery at Sweet Systems

Erik Lind has been appointed Head of Product and Delivery at Sweet Systems since March 8th. Erik has a wealth of experience within...

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Movestic

Movestic and Sweet Systems announce cooperation

Sweet Systems have signed an agreement with Movestic to deliver systems to create efficient customer support processes. Movestic is a financial company working with...

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Folksam form

Folksam and Sweet Systems announce cooperation

Sweet Systems have entered into an agreement with Folksam regarding delivery of system support for digitalization- and automation of processes. The agreement...

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