With strategy, customer vision and leadership in focus
At Sweet Systems we develop customer management solutions with a focus on automation for customers in areas such as financial services, the public sector and larger B2B companies. Our solutions are delivered as SaaS. We are ISO 27001 certified and are now building the next generation of AI-driven system support.
As Product Manager & Product Owner, you get two interconnected areas of responsibility in one role. You own the strategic product management for our entire product portfolio, meaning what we should invest in and why. You are also the product owner for our next generation of AI-driven system support and decide what the team should deliver and in what order.
The role brings together structure, strategy, customer vision and leadership around the new platform. You report to the CEO, are part of the management team and get the opportunity to bring new thinking to the organisation.
Your assignment
You lead the work of developing the new platform. This covers both the product content and the ongoing product ownership. This includes:
- Owning the strategic product management for the entire product portfolio
- Defining what the platform should do based on customer vision and business strategy, and prioritising what should be delivered first
- Making sure that documentation, test strategy, release cycle and onboarding are planned and kept up to date
- Coordinating product-related marketing material and launch activities together with marketing
- Owning the subscription page and the onboarding flow for the platform
- Leading the sub-project managers for different parts of the platform and representing it in the Product Board
Parts of what is developed in the new platform are also used under the name Sweet AI in our existing products. You therefore also follow what happens and what is prioritised there. You work closely with the CTO, who owns architecture, technology and infrastructure. Further ahead, you will also have line management responsibility for the Process Owner and Product Owner roles.
Experience
You have experience from SaaS companies, preferably with a few years at a new and fast-moving company, ideally within AI/SaaS. You are used to line management and leadership in a growth environment.
You have structure and strategic thinking at both portfolio and product level, and a clear SaaS/AI and customer vision. You set a clear direction and bring the priorities together in one place.
You understand technology and can hold a technical discussion without having deep technical specialist expertise. A genuine interest in technology weighs more than specialist expertise.
You communicate fluently in Swedish and English.
What it means to work at Sweet
The team – You lead a committed team and work closely with the CTO and our Lead developers. We are happy to share knowledge with each other.
The customers – Our solutions are used every day by customers such as SkiStar, Nordnet and Folksam, in operations where security and usability really matter.
The products – You shape our new AI platform from the ground up and influence the direction of the entire product portfolio.
